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§Services

Pick the piece you need.
Or hand over the lot.

Each service has its own page: capabilities, the artefacts you receive, measurable outcomes and the questions clients ask before signing.

At a glance

Which service fits your situation?

Most clients start with one and add a second within a year.

SixthWest services compared by who they suit best
ServiceBest forHeadline outcomeLink
Cloud & HostingCompanies on ageing shared hosting or an unmanaged cloud account where nobody owns the bill.20 to 40%Typical first-year cloud spend reductionDetails
Server ManagementTeams running production servers that were set up years ago by someone who has since left.< 30 minPriority-1 acknowledgement by an engineerDetails
IT InfrastructureCompanies opening, moving or outgrowing an office, or running a network that has been extended one switch at a time.1 dayNew-starter device ready, fully configuredDetails
AI Integration & AutomationBusinesses that want AI in daily work and need it connected to real systems, with identity, data access and security handled by infrastructure engineers.4 weeksFrom use case to a working pilot on your real dataDetails
Digital TransformationBusinesses where growth is limited by manual processes, spreadsheets or software nobody dares to touch.StagedDelivery in slices with no big-bang cutover riskDetails
Managed ServicesCompanies of roughly 10 to 250 people who need reliable IT but cannot justify a full in-house team.24/7Engineer on call, every day of the yearDetails
SLAOperating standard

Numbers we can be held to

Commitments written into the service agreement. The strip below is illustrative; a live status page ships with your managed-service account.

90 days agoToday
Uptime Target
99.95%Uptime TargetContractual SLA on managed infrastructure, measured monthly.
Monitoring & Response
24/7Monitoring & ResponseAlways-on alerting with an engineer on call around the clock.
Minimum Engineer Experience
8+ yrsMinimum Engineer ExperienceSenior engineers only. No first-line ticket triage.
Critical Response
< 30 minCritical ResponsePriority-1 incidents acknowledged by an engineer within 30 minutes.

Engagement model

Same four stages, whichever service you choose

Nothing starts until you have seen the design and the number.

  1. 01Week 0

    Assess

    A technical session on what you run today and where the business is heading. You receive a written assessment of risks, priorities and approach.

  2. 02Weeks 1 to 2

    Blueprint

    Target architecture, component choices, monthly running cost and a migration sequence with rollback points. Fixed price, delivered as a document you own.

  3. 03Weeks 2 to 8

    Build & Migrate

    Infrastructure as code, staged cutover, and a rehearsal before anything touches production. Planned downtime is agreed up front, and usually there is none.

  4. 04Ongoing

    Operate

    24/7 monitoring, patching, backup verification and monthly reporting on uptime, spend and capacity. Your named engineer stays the same.