Server Setup & Management
Servers that are patched, monitored and documented, so nobody on your team has to become the accidental sysadmin.
Best for
Teams running production servers that were set up years ago by someone who has since left.
- < 30 min
- Priority-1 acknowledgement by an engineer
- 100%
- Servers under documented patch policy
- Quarterly
- Backup restore tests, evidenced in writing
What is included
Capabilities
The specific work, described in enough detail that you can compare it against another quote.
Build & Hardening
Linux and Windows Server builds from a documented baseline: minimal packages, key-only SSH, host firewall and CIS-aligned configuration. Scripted, so it is reproducible rather than hand-crafted.
Patch Management
Security updates on a schedule you approve, tested on staging first, with reboot windows agreed. No more three-year-old CVEs sitting in production.
Observability
CPU, memory, disk, service health and certificate expiry monitored with thresholds that mean something. Noisy alerts get fixed rather than muted.
Database Operations
PostgreSQL, MySQL and SQL Server tuning, replication, point-in-time recovery and slow-query analysis. This is the layer where most 'the server is slow' tickets actually originate.
What you receive
Artefacts you own, not access you rent
Every engagement ends with documentation in your hands. If you ever replace us, the next team can pick it up without an archaeology project.
- Server inventory with roles, dependencies and access owners
- Hardening checklist with the result recorded per host
- Automated patching schedule and change log
- Runbooks for restart, restore, failover and escalation
- Verified backup restores, tested quarterly and reported
How it runs
From first call to steady state
The same four stages apply to every service, so you always know which one you are in.
- 01Week 0
Assess
A technical session on what you run today and where the business is heading. You receive a written assessment of risks, priorities and approach.
- 02Weeks 1 to 2
Blueprint
Target architecture, component choices, monthly running cost and a migration sequence with rollback points. Fixed price, delivered as a document you own.
- 03Weeks 2 to 8
Build & Migrate
Infrastructure as code, staged cutover, and a rehearsal before anything touches production. Planned downtime is agreed up front, and usually there is none.
- 04Ongoing
Operate
24/7 monitoring, patching, backup verification and monthly reporting on uptime, spend and capacity. Your named engineer stays the same.
Yes: Ubuntu, Debian, RHEL/Rocky and Windows Server, on-premise, colocated or in any cloud. Mixed estates are normal and we manage them under one contract rather than splitting the bill by operating system.
That is most of what we do. The first phase is discovery and documentation: mapping what exists, what depends on what, and where the undocumented risks are. Only once that is written down do we start changing things.
Most server work is remote. For physical work we coordinate with your data centre's remote-hands service or your local provider, wherever the hardware sits, and supply exact instructions so it is done right first time.
IT Infrastructure
Networks, devices and offices designed once and designed properly, instead of grown by accident.
Managed Services
A full IT department on a flat monthly fee, with a named engineer who knows your setup.